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Frequently Asked Questions

Which countries do you ship to?

We ship all of our orders to the USA and worldwide. Your order is very important to us. No matter where in the world you are, we use only the best, most reliable couriers who make sure your order gets to your door safely and in the best possible time frame available.

International Customs Notice please read!:
International orders might be subject to customs fees.

Which payment methods do you accept?

We accept payments via PayPal or by using a credit or debit card via Stripe which is a 100% safe and secure online payment gateway provider.

What is your payment process?
  1. Place your order by clicking on ‘Checkout’ after you have added your items to your basket. Then check your order items are correct and then enter your shipping and billing address correctly. Please double check all your details before placing your order.
  2. Then pay for your order either with your PayPal account or by using a credit or debit card (via Stripe which is a 100% secure online payment gateway).
  3. We will then send you your Confirmation of Order invoice upon successful receipt of your payment to the email address you supplied in checkout.
  4. To view your live order information you can log into your account with here us or email us at [email protected] for further information such as tracking numbers and order status. We will help you within 24 hours of your contacting us.
How long does shipping take?

For shipping information, please see our Shipping page.

Will I receive and invoice for my order?

Yes, we will send you an invoice for your order on email as soon as you’ve ordered. We will also keep you up to date with notification emails including tracking numbers (if available).

What is your return policy?

Our return policy is that returns are acceptable 30 days after you have received your order. If 30 days has gone by since you received your order, unfortunately we can’t offer you a refund or exchange. See our full Return Policy for more details.

Send Us A Message

Additional Help:

 

[email protected]

For general inquiries please email: [email protected]

For item(s) that have not arrived after the respective time period stated in our shipping policy:

Email: [email protected]

If items are faulty, broken, or not as described:

Email: [email protected]

For shipping confirmation and tracking number not received:

Email: [email protected]

 

Address:

Geek T-Shirts Head Office, 913 / 176 Times Square, Sukhumvit Road, Bangkok,
Thailand