Frequently Asked Questions
We ship to all countries worldwide apart from Cuba, Iran, Crimea, Syria, and North Korea. We use fulfillment centers in 5 locations worldwide. They are located in Los Angeles, USA – Charlotte, USA – Riga, Latvia – Tijuana, Mexico – Barcelona, Spain & Toronto, Canada as well as our partner facilities in Brisbane, Australia – Victoria, Australia & Amakusa, Japan. So wherever your shipping address is on your orders, we will use the nearest fulfillment centre to ensure the fastest shipping possible.
We only accept PayPal for processing payments which is the world’s number 1 online payment gateway for processing all of our orders safely and securely. Please note that we do not collect your credit/debit card number or personal information when you make a payment.
For shipping information, please see our Shipping page.
Yes, we will send you a new order email as soon as you’ve ordered. We will also send you another email once your order has been shipped.
We only accept returns in certain situations – Please see our full Return Policy for more details.