FAQs
Quick answers to the most common questions. Need help fast? Track your order or contact us.
When will my order ship?
We print to order using a network of global production partners.
Most orders enter production within hours and ship in 1–3 business days on average.
You’ll receive a tracking email as soon as it’s on the way.
How long does delivery take after production?
We route your order to the partner closest to your destination to speed things up.
Typical transit times (after the 1–3 business day production window):
- United States: 2–3 business days
- Canada: 2–5 business days
- United Kingdom: 2–3 business days
- France / Germany / Portugal / Spain / Austria: 2–6 business days
- Rest of Europe: 5–10 business days
- EFTA / Northern Europe: 5–15 business days
- Australia: 3–6 business days
- New Zealand: 5–10 business days
- Rest of world: 10–30 business days
Will I get tracking? What about customs/duties?
Yes - every shipment includes a tracking link once dispatched. If your order ships from a facility in your country or customs region (our fast-ship options), you won’t be charged customs fees. For deliveries that cross borders (Rest of World), local customs, import taxes, or duties may apply. You can always check status from our tracking page.
For international orders, any customs, import taxes, or duties are the buyer’s responsibility per local regulations.
You can always check status from our tracking page.
My order is late, lost, or delivered wrong—what do I do?
If we made a production error (misprint, wrong item/size, damaged on arrival), we’ll provide a
free replacement. Please email
contact@geek-t-shirts.com with your order number and a quick photo within
30 days of the order date.
If the package is lost or missing and the shipping address was correct: we don’t offer free reprints. If you contact us within 30 days, we’ll investigate and advise next steps (carrier claim, local checks, etc.), but we won’t automatically resend.
Tips if tracking shows “delivered” but you can’t find it: check with household members/neighbours, look around porches/mailrooms, and contact the carrier with your tracking number.
If the package is lost or missing and the shipping address was correct: we don’t offer free reprints. If you contact us within 30 days, we’ll investigate and advise next steps (carrier claim, local checks, etc.), but we won’t automatically resend.
Tips if tracking shows “delivered” but you can’t find it: check with household members/neighbours, look around porches/mailrooms, and contact the carrier with your tracking number.
What sizes and fit do you offer?
Most tees are a comfy unisex fit in S–5XL (availability varies by size/color).
Please check the size chart on each product page before ordering.
Where are shirts printed?
Orders are printed to order by our production partners near you.
This reduces shipping distance, speeds up delivery, and lowers environmental impact.
Can I change or cancel my order?
We move quickly to keep production and delivery fast. If you need to change the size, color, address, or cancel,
contact us ASAP with your order number. If printing hasn’t started,
we’ll do our best to accommodate.
What’s your return/exchange policy?
See our Refunds page for eligibility and steps. Items must be unworn/unwashed and in original condition.
For misprints/defects, we’ll replace it—just email us with a photo within 30 days.
How do I care for my tee?
For longest life: machine wash cold, inside-out; tumble dry low or hang dry;
avoid ironing directly on the print.
How can I contact you?
Email us at contact@geek-t-shirts.com—we’re happy to help.
Where can I track my order?
Use our tracking page—enter your number once and we’ll route you to the right carrier automatically.